Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, enter a contest or other promotional event or register to receive materials. When you do these activities, we collect information including, but not limited to, your name, company name, address, email address, phone number and credit/debit card information. 

On some pages, you can submit information about other people. For example, if you order flowers online and want them sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information we collect includes the other person's name, address and phone number. 

Our website is not intended for children under the age of 16, and we do not knowingly collect Personal Information from anyone under the age of 16. If you are aware that a child under the age of 16 has provided us with Personal Information without parental consent, please contact us via email at info@tenexperks.com so we can delete such information from our files.

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. 

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to respond to any email inquiries we receive. Such addresses are not used for any other purpose and are not shared with outside parties. 

You can subscribe to our email newsletters if you would like to receive updates on our new products and services via email. Information you submit on our website will not be used for this purpose unless you opt in through the enrollment form on the “Create an account” section of our website. You can opt out of email communications at any time through the Unsubscribe link in the footer of any of our emails or by updating your communication preferences through logging in to your account online. Your request will be processed immediately.

We collect non-personally identifiable information from our website users (such as browsing behaviour, internet browser and type of device) through Google Analytics so that we can better design our website, improve the products and services that we offer, and to share the aggregate information with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of people filled out our registration form, but we do not disclose anything that could be used to identify those individuals. 

We use cookies, which are small downloadable text files, to enhance a user's navigational experience. Cookies are small bites of information that are stored by your browser on your computer's hard drive. Cookies enable us to recognize each returning user and their relevant information so that you do not need to input the same information more than once. 

We may also use third-party advertising cookies, which track your browsing habits to enable us to show advertising which is more likely to be of interest to you on third-party websites. These cookies use information about your browsing history to group you with other users who have similar interests for advertising purposes.

If you do not want us to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie in your browser software. However, rejecting cookies may affect your ability to use some of the products and/or services offered on our website. 

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. 

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. 

Website Links

We may also provide links to the websites of other companies with whom we have a relationship. We are not responsible for the privacy practices of these companies. We encourage you to read their privacy statements, as they may differ from ours.

Credit Cards

We use credit card numbers submitted to us through our website for payment purposes only. We utilize industry-standard secure encryption technology to reasonably assure the privacy and security of the credit card numbers of anyone who places orders with us.

How You Can Access or Correct Your Information 

You can request access, correction, updates or deletion of your personally identifiable information that we collect online by emailing your request to info@tenexperks.com. We will respond to your request within a reasonable timeframe and notify you of the action we have taken.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. 

Your Consent

By using our website, you consent to the collection and use of the information in the manner described above.

Additionally, you consent that any feedback provided to Tenex Perks by email, automated feedback form or through social media channels can be used for promotional purposes.

Policy Updates and How to Contact Us 

From time to time we may change these privacy policies. If we decide to change our privacy policies, we will post those changes on this page so that you are always kept informed of our latest privacy practices. Should you have other questions or concerns about these privacy policies, please send us an email at info@tenexperks.com.  

Effective: March 1, 2023